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Terms of use - last updated: October 2005

Agreement Between you and Multi Dynamics Nigeria Ltd.
This agreement is between you, the website user and Multi Dynamics Nigeria Ltd. Multi Dynamics offers this agreement on condition that you agree to the terms of this agreement as it is, without modification. This Agreement governs your use of Multi Dynamics Nigeria Ltd website.

Consent
You are at least 18 years of age and that any information you provided on this site is correct and shall be used by Multi Dynamics Nigeria Ltd as it is for communications and transactions. In no event shall Multi Dynamics Nigeria Ltd be liable for deceit or any damages resulting from false or wrong information provided by you.

If you do not consent to this agreement, the remedy is to discontinue the use of the website.

Modification to this agreement
Multi Dynamics Nigeria Ltd reserves the right to add, expunge, change the terms, conditions, and or the use of this website without prior notification. It is your responsibility to regularly review this agreement, taking into account the modifications and abide by it.

Liability Limitations
The information provided on this website, including third parties', links and or pointers to it has been thoroughly reviewed by Multi Dynamics Nigeria Ltd and adjudged suitable for public consumption for the purpose of information particularly as it relates to our programmes, products and services. However, Multi Dynamics Nigeria Ltd absolves itself of any blame, liability, damages of any kind arising from the use, its interpretation, or decisions made thereof after browsing website contents. Multi Dynamics Nigeria Ltd shall not be held liable in any form for decisions, interpretations or damages arising from reading or browsing through this website. It is solely at the discretion of you, the user of this website.

Product stocking
We strive to stock items at all time for customers' satisfaction and early shipment. However, because of the quantity of orders we receive daily, we can not guarantee availability at all times. Should this occur, the affected customer will be promptly advised. The delay is usually a matter of one to three days more for small orders and a maximum of three weeks for large orders.

Product listings
Multi Dynamics Nigeria Ltd strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, links and any other product-related information contained herein or referenced on our website. Due to human error and other determents we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors.

Product prices
Product prices as indicated on this website are universal, meaning interested customers pays the same amount for the same product. However, because distance varies, the shipping and handling costs will vary. This explains the difference in the amount payable by two customers in different parts of the country.

Secondly, as the market dictates, prices shall be updated without prior notice or permission. The authentic price for an item is the price of the item as at the time of payment. As such customers are advised to verify and confirm prices before making payments.

Lastly, in the event that a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Multi Dynamics shall at its sole discretion have the right to refuse and or cancel any order for said product and immediately amend, correct and or remove the inaccurate information.

Product payment
As at now, the only means of payment for products is through cash or cheque deposits into our bank account. We do not accept cash, cheques, and credit or value cards. We ship products only when we have confirmed that the money is already in our accounts. You can read about how to pay Multi Dynamics Nigeria Ltd for more information.

Product Shipment
We ship using DHL, shipping rates are determine by them not us. The expectation is that deliveries are made within three days and at most one week irrespective of location in the country. Customers are informed once his or her order is shipped and customer tracking number shall be provided by Multi Dynamics Nigeria Ltd to enable the customer track his or her order via DHL website.

It is very important that customers' examines packages carefully for wrong products or damages before signing and in the presence of shipping courier. Once the delivery process is complete, the customer can never recover the handling and shipping charges.

Products physical damage
Physical damage and or tempering with any product purchased at Multi Dynamics Nigeria Ltd will effectively void warranty coverage. Improper use or installation that resulted in physical damage of items also void warranty coverage and as a consequence cannot be returned for refund or replacement. Physical damage includes but not limited to improper handling and or or any other type of damage sustained by irregular usage like plugging a computer or printer to bad power source or dropping it forcefully on a hard surface like concrete floor, etc.

Product returns
We guarantee all products shipped through us unless otherwise indicated. Branded and known trade mark (HP, EPSON, CANON etc) products are accompanied by the original manufacturer warranty and also can be serviced or replaced by the manufacturer through its servicing centre(s) in the country.

Any unsatisfied customer can gladly bring the concerned item to our office or ship back the item through DHL only if the item has not been tampered with (not open, damaged in any form or some part of it swapped) and within 5 working days from the original invoice date for a refund.. We shall refund the customer up to the price paid for the item by the customer, excluding the shipping and handling costs, which would have been paid out to the shipping and handling company.

Please note that software and the likes, that one can copy the serial numbers even without opening the disk are not included among the items that are returnable. We can replace bad media but not the entire package.

Order cancellation

A customer can at any time before an order is shipped request for cancellation of order placed with us. The customer should simply call +234-1-554-3062 during the official hours (9:00 am to 5:00 PM) for us to cancel the concerned order and refund the paid amount. Refunds are usually paid within forty-eight hours, unless there are unsettled issues. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.